Certified Manager of Quality / Organizational Excellence (CMQ/OE)
The Certified Manager of Quality/Organizational Excellence (CMQ/OE) is a professional who leads and champions process-improvement initiatives - everywhere from small businesses to multinational corporations - that can have regional or global focus in a variety of service and industrial settings. A CMQ/OE facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement. The CMQ/OE should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk and employ knowledge management tools and techniques in resolving organizational challenges. Each certification candidate is required to pass an ASQ written and proctored examination that consists of multiple-choice questions that measure comprehension of the CMQ/OE Body of Knowledge.
The CMQ/OE exam is a one-part, 180 multiple-choice questions, four-hour exam delivered by ASQ's testing partner, Pyrometric, during the January, March, May, July, September and November "testing windows". 165 questions are scored and 15 are unscored (used as possible future exam questions).
All examinations are open-book. Each participant must bring his or her own reference materials. Use of reference materials and calculators is explained in the seating letter provided to applicants. All examinations are open-book. Each participant must bring his or her own reference materials. Use of reference materials and calculators is explained in the seating letter provided to applicants.